rr3Privacy Policy
This page describes what we collect when you use rr3 and how we keep that data protected. We recognize that your privacy matters, and we are committed to handling your information responsibly.
When you open an account on rr3, you provide personal information (name, email, date of birth, payment details). We collect this data to verify your identity, process your account, and manage your withdrawals to DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or Indonesian bank accounts (mobile banking, local payment, online payment, e-wallet). We also collect technical data—IP address, browser type, device identifier—to detect fraud and improve our platform performance.
Our data handling follows this principle: we collect only what we need, we protect it with encryption, we share it only with payment partners and legal authorities when required, and we delete it when it is no longer necessary. This policy explains each step.
What Data We Collect on rr3
Personal information we gather
We collect your name, email address, phone number, date of birth, and residential address during account registration on rr3. We also collect identity document details (national ID number, passport number) when you complete KYC verification before your first withdrawal. This verification step is required by our payment partners and is a standard practice in online gaming.
We collect your payment method details—bank account number, payment app username, or card information—when you register your withdrawal method on rr3. We do not store your full card number or full bank account number on our servers; payment providers handle that data separately under their own security protocols.
We protect your rr3 account with encryption
All data transmitted between your device and our servers uses SSL encryption. Your password is hashed and never displayed or stored in plaintext on rr3.
Technical data we record
When you use rr3, we log your IP address, browser type, operating system, device identifier, and approximate geolocation (city level). We record when you log in, when you enter tournaments, and when you request withdrawals. We also track which slot titles you play (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways) and how long you play, but we do not track individual spin results or bonus outcomes.
We collect this technical data to detect fraud, prevent account abuse, comply with payment-partner requirements, and improve rr3's performance. If we see login attempts from unusual locations or repeated failed password attempts, we flag your account for security review.
Tournament and gameplay data
We record your tournament entries, leaderboard rankings, and prizes won on rr3. This data is essential for processing your withdrawals and resolving disputes. We keep this record for at least three years for audit and compliance purposes. We do not use your gameplay data to profile you or sell insights to third parties.
How We Use and Share Your Data
Our rr3 data use practices
We use your personal data to operate rr3: verify your identity, process your tournament entries, calculate your leaderboard rank, settle your prizes, and process your withdrawals. We do not use your data to send marketing emails unless you opt in explicitly. We do not sell your data to advertisers or data brokers.
We share your data with payment partners (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) to settle your withdrawals. These partners operate under their own privacy policies. We also share data with compliance partners and legal authorities if we are required to do so by law. We may share aggregated, anonymized data (e.g., "many active users in Jakarta use rr3") for business reporting, but this data cannot identify you.
Third-party processors
Our servers may be located outside your jurisdiction. We use cloud providers and data centers in multiple regions to ensure rr3 remains available even if one region experiences an outage. Your data is encrypted in transit and at rest, so even our hosting providers cannot read your personal information without encryption keys.
We work with fraud-detection services that scan for suspicious account activity on rr3. These services analyze login patterns and transaction patterns to identify compromise attempts or account abuse. We do not disclose your identity to these services; we send only encrypted account IDs and activity signals.
Your rights regarding rr3 data
You have the right to request a copy of all personal data we hold on your rr3 account. You can update your name, email, or payment details in your account settings at any time. If you want to delete your account, contact our support team and we will close your account and erase personal details (subject to compliance record retention requirements).
If you believe we have mishandled your data, you can file a complaint with us first. If we do not resolve your concern, you may escalate to your local data protection authority. We are committed to investigating data-handling complaints promptly.
Cookies and tracking on rr3
We use cookies on rr3 to maintain your login session, remember your language preference, and track your activity for security purposes. These cookies are essential to rr3's operation and do not require explicit consent. We do not use third-party tracking cookies for advertising or analytics unless you explicitly allow them in your account settings.
We use first-party analytics to understand how users navigate rr3—which pages you visit, how long you stay, which tournaments you enter. This helps us improve the platform. We do not use this data to build detailed user profiles or target you with personalized ads.
International data transfers
If you access rr3 from outside your home country, your data may be transferred across borders to our servers. These transfers comply with data protection laws where applicable. Your data is encrypted, so cross-border transfer does not increase the risk of unauthorized access.
Our rr3 security practices
We encrypt all passwords using industry-standard hashing algorithms. We use SSL/TLS encryption for all data in transit. We require two-factor authentication (2FA) as an optional security feature on rr3. We regularly audit our systems for vulnerabilities and employ a security team to respond to incidents.
If we discover a data breach affecting rr3, we will notify affected users and relevant authorities as required by law. We do not collect unnecessary data, which minimizes the risk if a breach occurs.
Contact us about your rr3 privacy
If you have questions about our privacy practices on rr3, contact our support team via live chat during business hours. We can explain how your data is used, help you update your information, or process a data deletion request. We aim to respond to privacy inquiries within five business days.
Our services on rr3 are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law. If your jurisdiction has specific data protection rules, contact us before you create an account so we can confirm rr3 operates within those rules.